Terms & Conditions

Last updated: March 5, 2026

1. Introduction

Welcome to Vero Natural Wellness. By accessing our website and purchasing our products or services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or making a purchase.

2. Products & Services

Vero Natural Wellness offers natural herbal products and wellness services. All product descriptions, images, and information are provided in good faith. While we strive for accuracy, we do not warrant that product descriptions or other content on the website are complete, reliable, or error-free.

3. Ordering & Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.

4. Shipping & Delivery

Delivery times and costs vary depending on your location within Uganda. We will make every reasonable effort to deliver products within the estimated timeframe, but we are not liable for delays caused by circumstances beyond our control.

5. Returns & Refunds

If you are not satisfied with your purchase, please contact us within 7 days of receiving your order. Products must be returned unused and in their original packaging. Refunds will be processed after inspection of the returned items.

6. Health Disclaimer

Our herbal products are not intended to diagnose, treat, cure, or prevent any disease. They are intended to support general wellness. Always consult a qualified healthcare professional before starting any new supplement or wellness programme, especially if you are pregnant, nursing, or taking medication.

7. Intellectual Property

All content on this website, including text, images, logos, and product formulations, is the property of Veronica Bio Research Company Limited and is protected by applicable intellectual property laws. Unauthorised use is prohibited.

8. Limitation of Liability

Vero Natural Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product or service in question.

9. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Uganda. Any disputes shall be resolved through the courts of competent jurisdiction in Kampala, Uganda.

10. Contact

If you have questions about these Terms & Conditions, please contact us at info@veronicabiorc.com or call +256 780 108 019.

Vero Natural Wellness